Benefits of phone coaching

Telephone coaching affords “higher levels of self-control and enhanced opportunities to control … unhelpful feedback” (p. 13). In addition, phone coaching allows for greater focus “on the coachee’s dialogue and attend[ance] to changes in tone, pitch, pace and emphasis.” This is reportedly “easier … when using the telephone modality because [coaches are] not also having to concentrate on visual cues and body language” (p. 13).
 

 

Excerpt from: What makes workplace telephone coaching complex? (2021, July). ReciproCoach – Coaching Research in Practice. https://reciprocoach.com/coaching-research#!#90